FAQs

How are your keycaps made?
My keys are made by hand from polymer clay and resin, with a PBT plastic base.


How can I buy a key from you?
BasilKeys is no longer selling. I have a page on Keycap Archivist if you want to compile a wishlist.


How should I treat my BasilKeys keycap?
The keycaps are delicate and should be handled with care. Do not drop them onto hard surfaces. To move them from a board, it is best to take off a key from each side, and remove it by hand. I have also used wired pullers for mine and am yet to cause any damage. Do not use a hooked ring-style puller.


What if I need to wash my keycap?
If it needs cleaning, water is best. The keys are resin-coated, so avoid any chemicals which degrade plastic, such as acetone or isopropyl.